Privacy Policy
2RedBeans is committed to strong and transparent privacy practices. We build products you love and trust which we appreciate. In turn, we don't compromise your privacy. All products are designed with your privacy in mind. This Privacy Policy will explain:
- What Personal Data we collect and why we collect it
- How we use Personal Data
- Who we share Personal Data with
- The choices we offer, including how to access, update and remove Personal Data
Please read this Privacy Policy carefully. By using our accessing the Service (defined below), you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy, and the "Terms of Us" or other customer agreement between you and 2RedBeans that is applicable to the particular Service you are using or accessing (collectively, "User Agreements")
If you do not agree to this Privacy Policy and the applicable User Agreement, please exit, and do not access or use, the Service.
Privacy Policy
We have kept this Privacy Policy as simple as possible but if you don't understand some terms, feel free to contact us.
- Where this Privacy Policy applies
- Information we collect
- Information you give us
- Information we receive from other users
- Information we collect as you use our service
- Cookies and other similar data collection technologies
- How we use information
- How we share information
- Service providers we use
- Financial Incentive Program
- Cross-border data transfers
- Your rights
- Residents of California
- How we protect your information
- How long we retain your information
- Children's privacy
- Privacy Policy changes
- How to contact us
Where this Privacy Policy applies
This Privacy Policy applies to websites, apps, events and other services operated by 2RedBeans which will be collectively referred to as the "Service."
This Privacy Policy does not apply to practices of third parties. If a certain service has its own privacy policy, then THAT policy, NOT THIS Privacy Policy, applies.
Information we collect
Without some information about you such as basic details about you and who you're interested in, there would be no way we'd be able to cater to your needs. Aside from that, we also collect information that is generated while using our services, for example, access logs as well as information from third parties like when you access our service with a social media account. We have more details below about what we information we collect.
Information you give us
You are not required to give us the following information unless you choose to do so. This includes:
- When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, Such as: email, phone number and social media for login ,or your name, alias, gender, height, date of birth, constellation and city for create an account.
- When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests, professional or employment-related information other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
- When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
- When you do mobile authentication, you provide your phone number and we will send a verification code to your phone.
- When you do face recognition, you will be compared with your avatar photo through the self-timer process prompted by the system to confirm that you are using the account.
- When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.
- When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
- If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
- If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
- Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.
Information we receive from other users
In addition to information you provide us, we also receive information about you from other users.
- Users: Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you. Including: email, phone number, photos and so on.
- Social media: You may be able to use your social media login (such as Facebook, Wechat, Weibo) to create and log into your 2RedBeans account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us.
- Other partners: We may receive info about you from our partners, for instance where 2RedBeans ads are published on a partner's websites and platforms (in which case they may pass along details on a campaign's success).
Information we collect as you use our service
When you use our services, we collect information about which features you've used, how you've used them and the devices you use to access our services. See below for more details:
- Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you've been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
- Device Information: We collect information from and about the device(s) you use to access our services, including:
- hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google's AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device' settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
- information on your wireless and mobile network connection, like your service provider and signal strength;
- information on device sensors such as accelerometers, gyroscopes and compasses.
- Other information with your consent: If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you're using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren't using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).If you choose to do face verification with us, the camera captured photos will be collected as well.If you choose to do phone verification, we will record your verified phone number.
Cookies and other similar data collection technologies
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a "Do Not Track" (" DNT") feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including 2RedBeans, do not currently respond to DNT signals.
How we use information
The main reason we use your information is to deliver and improve our services. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you- Create and manage your account
- Provide you with customer support and respond to your requests
- Complete your transactions
- Communicate with you about our services, including order management and billing
- Analyze your profile and that of other users to recommend meaningful connections
- Show users' profiles to one another
- Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them. To serve you relevant offers and ads
- Administer sweepstakes, contests, discounts or other offers
- Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you
- Administer focus groups and surveys
- Conduct research and analysis of users' behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users' behavior)
- Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users).
- Generate summaries of your activity (for example, we may use your browsing and search history on our site to study user behavior or generate reports for you.)
- Address ongoing or alleged misbehavior on and off-platform
- Perform data analysis to better understand and design countermeasures against these activities
- Retain data related to fraudulent activities to prevent against recurrences
- Comply with legal requirements
- Assist law enforcement
- Enforce or exercise our rights, for example our Terms
To process your information as described above, we rely on the following legal bases:
- Provide our service to you: Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.
- Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.
We promise we do not sell any of your information in any way.
Service providers we use
Google Ads / Bing Ads / Apple Ads / Sendgrid / Microsoft Azure / Twillo / URORA极光 /Faceplusplus / Aliyun / Umeng / OAID / Analytics Kit
Financial Incentive Program we have
We will give you a certain amount of diamonds when you finish our challenge bellow:
- Invite your friends
- Fill in at least 90% of your profile
- Upload your first photo
- Increase your charm level
How we share information
Since our goal is to help you make meaningful connections, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services and, in some cases, legal authorities. Read on for more details about how your information is shared with others.
With other users. You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you're comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.
If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
With our service providers and partners. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.（Providers and Partners are including: Bing Ads、Apple Ads、SendGrid、Microsoft Azure、Twillo）
We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
For corporate transactions. We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law. We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights. We may alsoshare information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
With your consent or at your request. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other Match Group companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.
Cross-border data transfers
Sharing of information laid out in Section 6 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area ("EEA"), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
Your rights
We want you to be in control of your information, so we have provided you with the following tools:
- Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that's associated with your account directly within the service. If you have any question on those tools and settings, please contact our customer care team for help here.
- Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
- Deletion. You can delete your account by using the corresponding functionality directly on the service.
We want you to be aware of your privacy rights. Here are a few key points to remember:
- Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request here.
- Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here.
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
- Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
- Accountability. In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
Residents of California
If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request here. Please allow 30 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.
The rights you have
- Transparency Rights: You have a right to receive certain information about how a business collects and uses your information. Such information must be provided within a privacy policy and upon request.
- Right of Access: You have a right to request access to certain information which includes categories of personal information collected or sold, specific personal information, sources, purpose of collection and use and categories of third parties that the Business sold personal information to.
- Portability Rights: You have the right to receive the information in a readily usable format that allows you to easily transmit the information to another entity.
- Right of Deletion: You have a right to request deletion of data collected from you. Upon such request, a business must delete such data (subject to certain exceptions) and flow down the request to its service providers who must comply.
- Right to Opt Out: You have the right to require any business that sells information to third parties to opt out from selling their information.
- Non-Discrimination Rights: Subject to certain exceptions businesses are prohibited from discriminating against any of you who exercises a right granted under the CCPA and must continue to provide equal service or goods and price even if one exercises his rights.
How we protect your information
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here.
How long we retain your information
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5 and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a one-year safety retention window following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:
- we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.
Children's privacy
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Privacy Policy changes
Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
How to contact us
If you have questions about this Privacy Policy, here's how you can reach us:
Online:
Toll-free Number:
(866) 697-8066
By post:
2RedBeans
6773 Sierra Ct. Ste A
Dublin, CA 94568
Development Team:
上海蓝色摇篮商务咨询有限公司
Toll-free Number:
400-855-8138
By post:
上海市杨浦区政立路489号国正中心2号楼1楼