Why is there a charge on my card?
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Who is 2Redbeans?   We are the largest online dating site for Chinese diaspora. We have been featured in the Huffington Post, Wall Street Journal and Business Insider. Our company is based in San Francisco area, California.
Why are you charging us?   This is either a one-time charge for your six-month VIP membership or one-year VIP membership, or a monthly recurring charge for your one-month VIP membership or add-on services.
Doesn't ring a bell?   If you still don't recognize the charge or have any questions, please call us at +1 (888)-930-7506 or email us at contact@2redbeans.com .
How can I cancel my VIP membership?   At any time, you can go to the VIP Membership section of the settings page, click on "manage" to cancel your VIP subscription plan. Once you cancel, you will never be charged again.
Can we get a refund?   If for any reason, within three days from date of your first time purchase, you are not completely satisfied with our service, you can cancel your subscription and get a full refund. After the refund period, charges are non-refundable.
Any further questions?   Feel free to contact our customer service at contact@2redbeans.com. We will get back to you as soon as possible.